Last Updated: 21 August 2026
Omnitive Designs respects the privacy of customers and visitors using our website.
Information We May Collect
When you browse our website or make a purchase, we may collect information such as:
Your name
Telephone number
Email address, where provided
Order and transaction information
M-Pesa payment reference information
Products purchased
Download and account activity
Messages or enquiries submitted to us
Technical information associated with use of the website, such as browser, device or IP information where collected by our ecommerce platform
How We Use Your Information
Your information may be used to:
Process and verify orders
Confirm M-Pesa payments
Deliver purchased digital products
Provide download access
Respond to enquiries and customer-support requests
Maintain transaction and accounting records
Prevent fraud or misuse of the website
Improve our products and services
Meet applicable legal, tax and regulatory requirements
M-Pesa Payments
Payments are made through M-Pesa/Paybill.
Omnitive Designs does not require customers to provide their M-Pesa PIN. Customers should never disclose their M-Pesa PIN to Omnitive Designs or any person claiming to represent us.
Payment information may be processed through Safaricom/M-Pesa and relevant ecommerce or payment technology providers for purposes such as transaction processing and verification.
Sharing of Information
We do not sell customers' personal information.
Information may be shared only where reasonably necessary with service providers involved in operating our website, processing payments, providing hosting or delivering digital products, or where disclosure is required by law.
Data Security
Reasonable administrative and technical measures are used to protect personal information against unauthorized access, loss, alteration or misuse.
However, no internet-based system can guarantee absolute security.
Your Rights
Subject to applicable law, customers may request access to their personal information, correction of inaccurate information, objection to certain processing or deletion where legally applicable.
Kenyan data-protection law expressly recognizes rights including being informed about use of personal data, access, objection, correction and deletion in applicable circumstances.
Retention
Transaction and customer information will only be retained for as long as reasonably necessary for the purposes for which it was collected, including accounting, legal, security and customer-service requirements.
Contact
Questions relating to privacy may be submitted through the official contact details displayed on the Omnitive Designs website.